As many of you are aware, the past year and a half has been a strain on many businesses, with none more affected than the service industries. Our business has not been immune from the impacts of the pandemic. CCA is currently experiencing a 25% labor shortage and staffing reduction from our normal full capacity. This shortage is across all labor types, including permanent, temporary, and high school, college, and summer-only workers.
The labor shortage and overall pandemic related staff reductions has had a direct impact on our trimming and maintenance services resulting in some of our gravesites being less than optimally maintained. We want you to know that we are very much aware of the situation and are working diligently to address the issue. We appreciate your patience and understanding as we work to rectify the situation.